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Hotel · Cartagena · Bolivar

Hotel Casa Serrezuela

A 3-star stay in an ancient-style building, a 1.2 km walk from the colonial Plaza Bolivar in Cartagena's historic heart.

  • Colonial Plaza Bolivar 1.2 km away
  • Friendly staff praised across reviews
  • Delicious breakfast served daily
8.7 Great 222 reviews Booking.com 8.7 · 222 reviews

About

Hotel Casa Serrezuela

Hotel Casa Serrezuela occupies an ancient-style building in Cartagena's historic center, a short stroll from the colonial Plaza Bolivar. It's a compact, 3-star property with a focus on comfort and personal service, earning an 8.7 guest rating from 222 reviews.

The hotel offers a range of rooms from a Small Double to a Superior Double, all with air conditioning and showers. Free Wi-Fi in public areas, a safe deposit box, and free toiletries round out the amenities. Check-in runs from 15:00 to midnight, with checkout until 13:00.

  • Free Wi-Fi in public areas
  • Safe deposit box
  • Free toiletries
  • Flat-screen TV

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Historic center location — Within walking distance of Plaza Bolivar and many attractions, with restaurants, a market, and a shopping center nearby.
  • Friendly and helpful staff — Guests repeatedly note the welcoming, accommodating service, including a late checkout without extra fees.
  • Clean and comfortable rooms — Reviewers highlight spotless rooms, comfortable beds (including king-size), and modern bathrooms with powerful showers.
  • Delicious breakfast — A standout feature, with guests enjoying fresh juice and tasty options each morning.
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Worth weighing

3 to weigh
  • Small room sizes — At least one guest found the room a bit small, though the bathroom standard was high.
  • No pets allowed — The hotel's policy prohibits pets, so you'll need to make other arrangements for furry companions.
  • Limited on-site amenities — The property offers just the basics—Wi-Fi in public areas, a safe, and flat-screen TV in rooms—without extras like a pool or fitness center.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Double or Twin Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Superior Double Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Small Double Room

  • 1 Double bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Free Wi-Fi in public areas
  • Safe deposit box

Room

  • Free toiletries
  • Flat-screen TV
  • Air conditioning

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 222 reviews

Guest-rated 8.7/10 from 222 reviews

Booking.com · 8.7 · 222 reviews
8.7Verified guest

“Rooms were spotless, beds comfortable, and the staff helpful. Great location and a tasty breakfast in a friendly setting.”

8.7Verified guest

“Tucked in a lively area with excellent restaurants nearby and close to the center. Rooms were quiet, clean, and modern with private bathrooms. Breakfast was delicious in a cozy space.”

8.7Verified guest

“Excellent transport links with restaurants, a market, and a big mall nearby. Cleanliness and facilities were top-notch, the location perfect for attractions, and breakfast was great. Staff were friendly and helpful.”

8.7Verified guest

“Ideal location within walking distance of major sights, and the staff were accommodating, even allowing a late checkout without extra fees. Free Wi-Fi was a nice bonus.”

8.7Verified guest

“Fantastic stay right in the historic center—perfect for exploring the streets and landmarks. Staff were friendly, making me feel at home. Rooms were comfortable with a cozy king bed, and breakfast offered varied tasty options. Outstanding value for money.”

8.7Verified guest

“A real find in the city center. Perfect location with easy access to sights, incredibly friendly staff, and comfortable rooms with a king bed. Attention to detail showed in clean rooms and a delicious breakfast. Fantastic value—highly recommended.”

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Historic Center: The hotel sits in Cartagena's historic center, a lively neighborhood packed with restaurants, a market, and a large shopping center—all within easy reach. Plaza Bolivar is 1.2 km away.

Getting Around: Many attractions are walkable from the hotel, and guests report great transport options nearby. The area's central position makes it easy to explore on foot or by local transit.

Calle Del Jardin. Carrera 10 # 39-124, Cartagena, Bolivar, 130001, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 06:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is from 06:00 to 13:00. One guest noted a late checkout was allowed without extra fees.

Are pets allowed at the hotel?

No, pets are not allowed at Hotel Casa Serrezuela.

Does the hotel offer free Wi-Fi?

Yes, free Wi-Fi is available in public areas, and guests have commented positively on the connection.

What room types are available?

The hotel offers a Standard Double or Twin Room, a Superior Double Room, and a Small Double Room, all with air conditioning and a shower.

Nearby

Other top-rated stays in Cartagena

Want a different style or budget? Here are more highly-rated options in the area.

7.4

Zalmedina Hotel

Guest-rated 7.4/10 — among the top stays in Cartagena.

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Hotel Casa Tere

Guest-rated 8.3/10 — among the top stays in Cartagena.

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7.7

Hotel Buenos Aires

Guest-rated 7.7/10 — among the top stays in Cartagena.

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7.6

Hotel Or Cartagena

Guest-rated 7.6/10 — among the top stays in Cartagena.

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7.4

Casa Via Italia

Guest-rated 7.4/10 — among the top stays in Cartagena.

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8.9

Casa Encanto Manga

Guest-rated 8.9/10 — among the top stays in Cartagena.

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The bottom line

Hotel Casa Serrezuela earns its strong rating with a prime historic-center location, genuinely friendly staff, and a breakfast that guests remember. If you're after a clean, comfortable base for exploring Cartagena without paying for resort extras, this is a solid pick—just note the compact rooms and the no-pets policy.

8.7A reliable, budget-friendly choice in the historic center, best for travelers who prioritize location and personal service over on-site facilities.

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